RETURN POLICY
RETURNS POLICY & REFUNDS
Purchases made online may be returned for a full refund (less shipping and handling) within 10 days of receiving the item(s). PLEASE NOTE: All merchandise for return must be in new condition, sealed in its original packaging. In order to maintain our everyday low prices, The eSPORT FITNESS does not accept returns without the first authorization from eSPORT FITNESS, in writing
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RETURN ITEMS RULES:
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a) Returns are only returned in 10 days return period
b) Return items must be in original packaging and sealed in original cartons or crates
c) In order to return a product, you must receive a return authorization confirmation
and return number. To do so, please email esport@sahw.ca with the following
information.
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d) Please include your full name, order number, and the reason for return request.
e) Shipping costs associated with the return are the customer's responsibility. However,
in the event that we have shipped an incorrect item, The eSPORT FITNESS will be
responsible to cover shipping and handling costs.
f) Please note: by simply sending an item back, without eSPORT FITNESS authorization
does not guarantee a refund or replacement.
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g) Free shipping promotions will still be subject to shipping and handling fees in the
event of a return.
h) Refunds may take up to 14 days.
i) Final Sale Items: Do not qualify for any returns and refunds and are FINAL SALE
eSPORT Fitness Direct
3396 # 107 Sexsmith Rd, Kelowna, BC V1X 7S5 Tel: 250-863-7764